How Courier Express Scaled 20X in Final Mile | CX Logistics Uncovered

From the Dock to the Top: Richard Whitlock’s 50-Year Journey in Final Mile Logistics 🚚 In this episode of Last to First, Jason Burns sits down with Richard Whitlock, President of CX Logistics, a division of Courier Express and one of the largest 3PLs in the final mile space. Richard’s incredible 50-year journey — from sweeping trailers and driving trucks to running a national logistics operation — is full of insights, leadership gems, and real talk about how this industry works behind the scenes. You'll hear: How CX Logistics grew into a 60-agent national network What shippers really need to understand about rates and margins The crucial role of culture in company success Advice for aspiring final mile business owners What technology and talent mean for the future of logistics Whether you're a carrier, 3PL, aspiring owner, or just curious about how packages land on your doorstep — this one is a masterclass. 💡